Privacy Policy

Effective Date: October 31st, 2024.

We value your privacy and are committed to safeguarding the personal information you share with us while using the Hope and Healing Store website. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your data.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Personal Information:

This includes information you provide when making a purchase or contacting us, such as:

Name
Email address
Billing and shipping address
Phone number
Payment information

b. Non-Personal Information:

This includes technical data collected automatically, such as:

IP address
Browser type
Device information
Pages visited and time spent on the website

c. Optional Information:

If you sign up for our newsletter, participate in a survey, or fill out a form, we may collect any additional details you provide.

2. How We Use Your Information

The information we collect is used for the following purposes:

To process orders and provide updates on their status.
To respond to inquiries and offer customer support.
To send promotional emails and newsletters (you may opt-out at any time).
To improve our website’s functionality and your user experience.

3. Protecting Your Data

We implement secure technologies and procedures to protect your personal data, including encryption and access controls. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and do not sell or rent your information to third parties. However, we may share your data in the following situations:

With Service Providers: We work with trusted third parties to process payments, deliver products, and perform essential website operations.
To Comply with Legal Obligations: If required by law, we may disclose your data in response to legal requests.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience and help us analyze site usage. You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features of the website.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies before providing any personal information.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

Accessing, updating, or deleting your information.
Opting out of marketing emails.
Requesting a copy of your data.

To exercise these rights, please contact us at Office@TerebinthRefuge.org

8. Protecting Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe we have collected data from a child, please contact us so we can take appropriate action.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date. We recommend reviewing this page regularly to stay informed.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Hope and Healing Store
Email: Office@TerebinthRefuge.org
Phone: 320.828.7721